Impacta line is made up of hybrid PABX communication units that integrate analogic, digital and IP technologies. Ideal for micro and small companies looking to improve quality and communication skills. Impacta centrals offer several functions without much investment. In addition to presenting usual functions of a PBX, they can interconnect two or more networks and allow calls to be made with VoIP (voice over internet) technology.
In addition to benefits of obtaining an Intelbras product with design, warranty, support, technical assistance and state-of-the-art technology, Impacta units have several functions and options developed to facilitate communication between companies, their customers and branches.
Through functions such as automatic line selection, economical extension and blocking incoming calls, it is possible to reduce the telephone bill. VoIP technology allows interconnection between headquarters and branches, so that they can talk in a simplified way and free of charge, all via the internet.
Impacta centrals identify who is calling and direct calls to any extension, group or branch that is pre-registered to answer, based in part on the number (ex .: area code) or extension. Agility and assertiveness for you and your customers.
ICR software – Call Recorder Intelbras¹ allows recording via an SD card connected to a call recording card² of Impacta 68i. It allows companies to leverage service productivity and learn how their employees are treating customers, suppliers and partners. This allows evaluating and taking preventive and corrective actions, improving quality of service and customer satisfaction.
¹ License purchase required to use software.
² Recording plate for Impacta 68i must be purchased separately.
Impacta centrals keep pace with company growth, making it possible to expand capacity without losing initial investment.
This equipment is compatible with topologies containing equipment from other manufacturers, such as Panasonic, and can be used to expand the capabilities of your systems.